Frequently asked questions

In addition to our regular newsletters, we have compiled a list of frequently asked questions and our answers that we hope you find useful, whether your child is currently at Eastgate Academy, or you are considering us for their education.

If you have a question that isn’t listed here, please contact us, and we will respond to you as soon as possible. Alternatively, please call our reception, where a member of staff will be delighted to answer any questions you may have.

Please select a question from the list below to reveal the answer:

My child is unwell and will not be attending today. How do I report this to the academy?
My child is going to be late. How do I report this to the academy?
What happens if my child has a dentist/doctor appointment during the day?
What is the procedure for asking the academy to grant my child exceptional leave of absence?
What time does the academy open and close, and how is the school day structured?
How much homework should my child be doing?
How do I know if my child is making enough progress?
My child will need 'school meals' at the academy - how does this work?
My child needs to take medication - how is this managed at the academy?
If I wanted to speak to a school nurse - is there someone I can contact?